At Thumbs Up, we are committed to delivering high-quality equestrian gloves designed for performance, protection, and durability.

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed.

Our gloves are considered performance gear and may come into direct contact with skin during use. For hygiene, safety, and product integrity reasons, we are unable to restock or resell returned items.

Damaged or Incorrect Orders

If you receive a product that is defective, damaged, or incorrect, please contact us within 7 days of delivery at thumbsupeq@thumbsupeq.com. Include your order number and clear photos of the issue so our team can assist you promptly.

Order Accuracy

Please review your order carefully before completing your purchase, including size, color, and quantity. If you have any questions prior to ordering, feel free to reach out, we’re happy to help ensure you get the right fit.

By placing an order with Thumbs Up, you agree to this return policy.